Shipping Policy
At The Smoketress, we strive to ensure that your orders are delivered promptly and securely. Below is our shipping policy outlining the details of our shipping procedures.
1. Processing Time
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All orders are processed within 1-3 business days of receipt.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
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We offer a variety of shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and the weight of the items.
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Free shipping is available for orders over [Insert Amount], unless otherwise specified.
3. Estimated Delivery Times
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Standard shipping: 5-7 business days
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Expedited shipping: 2-4 business days
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Delivery times may vary based on your location and unforeseen circumstances such as weather or carrier delays.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the status of your shipment.
5. International Shipping
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We currently ship to [List Countries/Regions].
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International shipping times and costs vary depending on the destination. Customers are responsible for any customs duties or taxes imposed by their country.
6. Undelivered or Lost Packages
If your package is lost or undelivered:
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Contact us at [Insert Contact Email] with your order details.
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We will work with the carrier to locate your package or provide a resolution.
7. Changes to Shipping Address
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Changes to the shipping address must be made within 24 hours of placing the order. Contact us immediately to update your information.
8. Contact Information
If you have any questions or concerns regarding our shipping policy, please reach out to us:
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Address: [Insert Business Address]
Thank you for shopping with The Smoketress. We appreciate your trust and are committed to providing you with a seamless shopping experience.
